Financial Services
Notification Service for Banks Increases Customer Retention
Financial Services is a highly competitive business. Customers are mobile, moving their services from one provider to another. Responding to market trends, exercising enterprise agility and quickly responding to customers are differentiators that set firms apart.
Proactively communicating and collaborating increases service awareness, enables process automation, provides higher service levels and drives customer retention.
AlarmPoint's proactive notification service for banks enables leading financial services companies to:
- Increase customer retention
- Reduce inbound call center calls
- Provide higher levels of service
- Increase customer communication
- Deliver customer specific campaigns
AlarmPoint's leading customers in the Financial Services industry include 6 of the largest 10 global banks. Applications used by our Financial Services customers include:
Internal applications:
- IT service management
- Emergency alerts for Business Continuity
- Employee safety
- Transaction based notification
Customer facing applications:
- Welcome notifications
- Delinquency notification
- Affinity programs
- Promotions and satisfaction surveys
Learn more about AlarmPoint's Alert Management platform for the financial services industry including our notification service for banks. More information»
