Length: 15 min./Format: Flash

Receive immediate mobile web access to HP Service center, allowing mobile staff to view, resolve and annotate tickets, events and changes, display dashboards with real-time data, and experience two-way communication with the applications and systems in your IT infrastructure.

Length: 1 min 21 sec /Format: Flash

Watch how AlarmPoint enables a remote user to resolve events from IBM Netcool on their BlackBerry, using the same display and options they would have from their console. The event is automatically delivered to the correct user through Information Request Management.

Length: 5 min./Format: Flash

See how AlarmPoint accelerates the incident and service management processes of BMC Remedy ITSM. Emphasis on assigning each incident to an individual, then tracking and auditing their actions.

Length: 6 min. 14 sec. / Format Flash
Watch in real-time as user roles and schedules are entered into an Alert Management platform and an event is assigned, viewed, and resolved on a BlackBerry.

Length: 6 min./Format: Flash

AlarmPoint automates tracking down participants in the incident management process, contacts them with relevant alerts, and makes auditing incidents incredibly simple for HP Operations Manager.

Length: 3 min./Format: Flash

Watch AlarmPoint automate the conference bridging process. Removing slow manual processes from the conference call process can save the enterprise valuable time when a major event occurs and whole teams needs to meet as quickly as possible. Automating conference bridging can get conferences started in minutes instead of hours.

Length: 2:16 min./Format: Flash

Watch AlarmPoint's Advanced Messaging capabilities drive business continuity processes. Build, test and deploy scenarios which target recipients with pinpoint accuracy and deliver important information to employees, keeping them safe and the business running.