Arizona Public Service (APS) automates the incident and service call escalation process, then sets their sights on other projects for improving how the IS organization supports its customers and internal stakeholders.

Read how Sprint Nextel was able to reallocate numerous employees who had been focused on tedious, manual tasks to more value-added projects. The company saved millions of dollars by implementing an Alert Management platform, improving efficiencies and enabling higher application availability.

Moving beyond manual processes to a reliable automated system for event notification, AlarmPoint allows this online retail giant to automatically send messages based on schedules and availability, significantly reducing downtime

AlarmPoint provides a auditable process to reach hundreds of customers through an advanced 2-way notification system to ensure compliance with stringent SLA's