- Drive Business Alignment: Four Best Practices to Increase the Relevance of IT Across the Business
Drive Business Alignment: 4 Best Practices to Increase the Relevance of IT Across the Business AlarmPoint’s newest whitepaper, discusses the challenge of aligning IT organizations with the goals of the overall business and how you can leverage four best practices to enable your IT organization to be viewed as a significant contributor to the core business and its customers.
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- The Key to Operational Effectiveness - Using Alert Management to Transform the Enterprise
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Find out how today's real-time enterprise depend on Alert Management to provide instant, actionable information, application availability and organizational agility to outpace the competition.
- Barclays Global Investors
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BGI turns to HP Operations, Service Center and AlarmPoint Enterprise to implement a Global IT service management strategy
- Denver International Airport
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AlarmPoint Enterprise automates emergency alerts protecting airport's IT and business operations
- Retail Industry
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Moving beyond manual processes to a reliable automated system for event notification, AlarmPoint allows this online retail giant to automatically send messages based on schedules and availability, significantly reducing downtime
- Energy Industry
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AlarmPoint provides a auditable process to reach hundreds of customers through an advanced 2-way notification system to ensure compliance with stringent SLA's
- Arizona Public Service
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Arizona Public Service (APS) automates the incident and service call escalation process, then sets their sights on other projects for improving how the IS organization supports its customers and internal stakeholders.
- Sprint Nextel
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Read how Sprint Nextel was able to reallocate numerous employees who had been focused on tedious, manual tasks to more value-added projects. The company saved millions of dollars by implementing an Alert Management platform, improving efficiencies and enabling higher application availability.
- Mobile Alert Management: Enabling, Effective, Efficient Incident and Change Management Processes
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AlarmPoint's new white paper discusses how AlarmPoint Mobile Gateway makes it possible for users to resolve events remotely on any web-enabled mobile device, cutting down the lengthy process of response and resolution from hours to just seconds; reducing costs, accelerating processes and improving operational effectiveness.
- Increasing the Business Relevance Ratio of IT Service Management
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AlarmPoint's newest white paper, Increasing the Business Relevance Ratio of IT Service Management, explains how the service function can leverage five best practices to gain funding and status, measure achievement and contribution and prove efficiency and value add to internal and external stakeholders.
- Five Ways to Increase Operational Effectiveness and Reduce Costs with Alert Management
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AlarmPoint's latest white paper addresses the number one concern of businesses in this economic climate: how to do more with less. 5 Ways to Increase Operational Effectiveness and Reduce Costs explains how several large companies used Alert Management to accelerate event resolution by 40% and save millions of dollars annually.
- Gartner: The Evolving Role of Alert Notification Tools in IT
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Gartner explores the quickly evolving field of Information Delivery Assurance and Remote Activity Enablement. Starting with "Don't we do that already?" Gartner explores the requirements of global firms to consolidate the delivery of information and enable mobile personnel to accelerate resolution processes.
- Beyond Mass Notification - Today's Enterprise Depends on Alert Management
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Today's real-time enterprise requires instant, actionable information in times of crisis to accelerate decision making, inform and update personnel and customers, as well as minimize the impact of incidents. Maintaining a high level of availability for the business, its processes and services is the paramount initiative for Business Continuity, IT and Business professionals. In the global business environment, an enterprise wide commitment to Alert Management is required to ensure continuity of business.
- Recorded Webinar: Amplify the Relevance of IT Service Management
For those of you that missed the webinar, "Amplify the Relevance of IT Service Management", on February 10th, the recording is now available. To view at your convienance, click "Read More" to start the playback.
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- Alert Management Overview Video
In this informative video, understand the lifecycle of Alert Management from the three pillars to any successful organizational process to the business processes that create successful organizations. Also receive a demo tour of features and functionality as well as the critical integrations that drive success. Watch it now!
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- AlarmPoint Demonstration: BMC Remedy Incident Management
Length: 5 min./Format: Flash
See how AlarmPoint accelerates the incident and service management processes of BMC Remedy ITSM. Emphasis on assigning each incident to an individual, then tracking and auditing their actions.
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- AlarmPoint Advanced Messaging for Business Continuity
Length: 2:16 min./Format: Flash
Watch AlarmPoint's Advanced Messaging capabilities drive business continuity processes. Build, test and deploy scenarios which target recipients with pinpoint accuracy and deliver important information to employees, keeping them safe and the business running.
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- AlarmPoint Demonstration: Conference Bridging
Length: 3 min./Format: Flash
Watch AlarmPoint automate the conference bridging process. Removing slow manual processes from the conference call process can save the enterprise valuable time when a major event occurs and whole teams needs to meet as quickly as possible. Automating conference bridging can get conferences started in minutes instead of hours.
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- AlarmPoint Demonstration: HP Operations Manager For Windows
Length: 6 min./Format: Flash
AlarmPoint automates tracking down participants in the incident management process, contacts them with relevant alerts, and makes auditing incidents incredibly simple for HP Operations Manager.
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- AlarmPoint Demonstration: HP ServiceCenter and Service Manager
Length: 6 min. 14 sec. / Format Flash
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Watch in real-time as user roles and schedules are entered into an Alert Management platform and an event is assigned, viewed, and resolved on a BlackBerry.
- AlarmPoint Demonstration: IBM Tivoli Netcool
Length: 1 min 21 sec /Format: Flash
Watch how AlarmPoint enables a remote user to resolve events from IBM Netcool on their BlackBerry, using the same display and options they would have from their console. The event is automatically delivered to the correct user through Information Request Management.
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- Mobile Gateway for HP ServiceCenter
Length: 15 min./Format: Flash
Receive immediate mobile web access to HP Service center, allowing mobile staff to view, resolve and annotate tickets, events and changes, display dashboards with real-time data, and experience two-way communication with the applications and systems in your IT infrastructure.
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- Nationwide Building Society
Financial services available 7 x 24
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- Fordway
Protecting Bournemouth Council's revenue using HP and AlarmPoint
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- Ffastfill
Enjoying fast payback with HP and AlarmPoint
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- Top 5 U.S. Bank
Working with ISS RealSecure to secure operations
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- OpenTV
Open for business thanks to BMC Remedy ARSystem and AlarmPoint
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- Consumers Energy
Leverage HP OpenView and AlarmPoint
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