In today’s market, IT organizations are struggling with how to automate repeatable tasks, measure and optimize processes, enable accountability and increase their contribution to the overall business. In this webinar, you'll find out how to implement four best practices to enable your IT organization to be viewed as a key contributor to the success of the core business as well as your customer's customer.

March 24, 2010, 8:00am PDT (11:00am EDT) - Register Now!

April 21, 2010, 8:00am PDT (11:00am EDT) - Register Now!

Many service support organizations struggle with how to automate mundane tasks, increase ticket closure rates and prevent escalations. Find out how organizations can implement five leading best practices to increase the relevance of the support function and ultimately reduce costs and increase satisfaction. This complimentary webinar will cover how increasing the relevance of Service Management also leads to additional funding, achievement and contribution to the goals of your organization.

April 7, 2010, 8:00am PDT (11:00am EDT) - Register Now!

Join this monthly, 2 hour Training Session to hear tips and tricks around installation, integration and technical features and functionality. In addition, you will learn about the resources available to ensure your success with AlarmPoint Express. Download your free copy of AlarmPoint Express now.

Upcoming Training Sessions:

March 25, 2010, 9:00 am PST (5:00 pm GMT) - Register Now!

April 21, 2010, 9:00 am PST (5:00 pm GMT) - Register Now!

Length: 71 minutes  /Format: Flash

The second AlarmPoint Customer Forum Webinar featured Les Buettner, Wells Fargo Enterprise Management Architect and Engineer, who spoke about how AlarmPoint's Alert Management platform has allowed Wells Fargo to accelerate incident resolution processes, avoid and shorten outages, and become more efficient across the enterprise. AlarmPoint also demonstrated exciting upcoming features and changes to the product.