Dynamic IT organizations utilize AlarmPoint Professional to provide automated delivery of Actionable Information and event resolution capabilities for highly active, mobile IT professionals. AlarmPoint Professional provides out-of-the-box integrations to popular applications from HP, BMC, IBM and others, providing real-time remote action enablement.
About AlarmPoint Professional
- Accurate profile information using self-service profile validation and management
- Real-time access to alerts, schedules, and historical reporting, ensuring accountability
- Ability to instantly communicate and message to mobile personnel
- Guaranteed message delivery across any voice or text based channel
- Securely view, annotate and modify events from any hand held device
Validation and Accountability
AlarmPoint enables appropriate levels of access allowing read only users to view contact details, while others may manage their own profile ensuring contact information accuracy. Each user has access to view alerts in process, prior alerts, their own schedules and as well as enter temporary shift replacements when they are out of the office. This ability to manage permissions increases the accuracy of every notification.
Accurate Scheduling and Assignment
Group supervisors no longer need to wait for system administrators to build alert rules and alter schedules. Supervisors have profile control, the ability to view and edit team members, build simple or complex groups, assign events, assets or services to their team and build alert rules for each configuration item being managed.
