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Case Studies

Arizona Public Service

Arizona Public Service (APS) automates the incident and service call escalation process, then sets their sights on other projects for improving how the IS organization supports its customers and internal stakeholders.

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Barclays Global Investors

BGI turns to HP Operations, Service Center and AlarmPoint Enterprise to implement a Global IT service management strategy

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Centrica

Centrica adopts a BSM strategy to align IT with the services supported.  AlarmPoint delivers time sensitive, business relevant information

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Denver International Airport

AlarmPoint Enterprise automates emergency alerts protecting airport's IT and business operations

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Energy Industry

AlarmPoint provides a auditable process to reach hundreds of customers through an advanced 2-way notification system to ensure compliance with stringent SLA's

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