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Customers

AlarmPoint is the leading Actionable Information Delivery platform accelerating decision making, improving operational effectiveness and increasing IT service and application availability across the real-time enterprise.

AlarmPoint transforms event data, instantly notifying appropriate personnel with information relevant to their role. This intelligent targeting reduces false alarms, accelerates decision making and enables mobile IT personnel to complete the resolution process more accurately and efficiently and provides business personnel with business service information. The AlarmPoint approach delivers proactive information increasing IT service visibility, reducing the cost operations and service functions and transforms traditional organizations into proactive, real-time enterprises.

Since 2000, AlarmPoint Systems has provided the leading Actionable Information Delivery platform. This platform is used in a variety of ways, including IT Service Delivery, IT Service Support, Business Continuity, Disaster Recovery and Enterprise Messaging.

AlarmPoint is the enterprise standard in:

  • 7 of 10 largest Global 2000 Enterprises
  • 6 of 10 largest Global Banks
  • 7 of 10 largest UK Companies

"Apotex Information Services provides 24x7 availability for the systems that run our core business. We use BMC's PATROL and AlarmPoint to alert us to critical events that may occur. AlarmPoint sends us voice and text messages in real-time, enabling us to act on the critical events that are local or that occur at our facilities around the world, allowing us to minimize service disruptions to our customers."

- Michael Davidson, CIO, Apotex, Canada's largest pharmaceutical company

FEATURED CUSTOMERS BY INDUSTRY
Financial Services: Insurance: Health Services:
  • Bank of England
  • Barclays Bank
  • Barclays Global
  • Deutsche Bank
  • Macquarie Bank
  • Nationwide Building Society
  • UBS
  • Blue Cross / Blue Shield
  • Farmers Group
  • Liberty Mutual
  • Mass Mutual
  • Sunlife Assurance
  • The Hartford
  • Biogen
  • Bristol-Myers Squibb
  • Cerner
  • Medco
  • Merck
  • Quest Diagnostics
  • Vanderbilt Hospital
Retail & Manufacturing: Telecommunications: Technology:
  • Caterpillar
  • Deere & Co.
  • Diebold
  • GM
  • Harley Davidson
  • Kohls
  • Krogers
  • Alltel Communications
  • British Telecom
  • Nextel
  • Nokia
  • T-Mobile
  • Verizon
  • Vodafone
  • BMC Software
  • Cisco
  • Echostar
  • Jet Propulsion
  • HP
  • Philips
  • Serco Group PLC
Energy & Utilities: Technology Services: Government:
  • APS
  • Centrica Plc
  • ConocoPhillips
  • Consumers
  • EDF
  • Pacific Gas & Electric
  • Total
  • BMC Services
  • Ernst & Young
  • Fujitsu
  • HP Managed Services
  • IBM Global Services
  • Price Waterhouse Coopers
  • T-Systems
  • Commons House
  • Department for Transport
  • Federal Reserve Bank
  • Royal Mail
  • US Army
  • US Postal Service
  • US Treasury