HP Software Integration
AlarmPoint for HP adapters are some of the most innovative product integrations built by AlarmPoint. HP users are able to subscribe and block events at the Node, Service or Consulting and Integration level. Service impact events are automatically routed and assigned and the HP suite is updated throughout the process. Business objectives met with the joint solutions:
- Proactive network management
- Service impact alerts
- Automated ticket dispatch and assignment
- Mobile web enabled access to HP products
- One consistent notification platform during consolidation and convergence efforts
| AlarmPoint Integration: | Delivers: | Results: |
|---|---|---|
| HP Operations Manager (WIN and UNIX) |
|
Real time information summarized at the business level as well as automatic and quick event resolution to prevent fire fighting |
| HP Service Manager |
|
Less time spent dispatching and escalating issues, fewer tickets opened, quicker resolution time |
| HP Network Node Manager |
|
Reduces NOC operator time-to-dispatch, delivers accurate information and reduces help desk tickets |
| All Products |
|
Fewer alerts with faster resolution, refined processes, accountability and regulatory compliance |
» More information on the AlarmPoint products and OnDemand services.
